Cloud Dialer

DCDIAL’s Cloud Dialer is a quick, simple, flexible dialer that enables you to dramatically increase your contact rate with clients, and improves your agents’ productivity. If dialing leads is a source of business for your company, our cloud dialer will greatly improve your efficiency. Simply upload your contacts through the various tools DCDIAL provides, and, within minutes, DCDIAL's powerful dialer will connect your agents to live leads without the limitations of hardware licenses and telephony infrastructure. DCDIAL doesn’t limit the number of phone lines you can dial per agent, and will automatically leave answering machine messages so your agents can maximize their time talking to clients. DCDIAL will also automatically weed out busy and invalid phone numbers, and automatically detect answering machines. DCDIAL gives your agents the luxury of focusing on speaking with live customers, and increases your call center efficiency by over 100% - 300%.

Use predictive, preview, and manual dialing campaigns
Manage multiple locations with global visibility and reporting
Agents can connect from any internet connected computer
Built in compliance features
Text to Speech Integration
Reduce hold times and dropped calls

Powerful and easy to use
Increase agents productivity
Stable and reliable
Increase contact rates
Use our agent API to connect

Pricing As Low as 2.7¢/Minute

Most hosted dialer providers limit the number of lines you can dial per agent. With DCDIAL we let you make that important decision and allow you to use as many number of lines per agent as you like - we place NO restrictions. DCDIAL is also much more affordable than other providers, with no monthly commitments or startup fees. To see the various volume discounts we offer, please visit our Cloud Dialer pricing page.

Why try DCDIAL?

Create new leads & drive business
Real-time campaign dashboards
Host system integration
Fast deployments without wasting precious resources
Reduce infrastructure costs
Eliminate hand dialing & increase time efficiency
Avoid answering machines
Keep in touch with customers effortlessly

Cloud Dialer Features

Low price, no contracts or startup fees
Skill based routing
Inbound and outbound call blending
Custom screen pop and CRM Integration Support
Scalable to hundreds of agents
Real-time agent and campaign reporting and analytics
Listen and barge real-time agent monitoring
Call recording included
No limit on number of lines per agent
Skip answering machines or leave message options
Customer history and notes
Multiple locations and remote agents possible

Answering Machine Detection & Auto Messages

DCDIAL’s Answering Machine Detection weeds out any non-live customer calls allowing you to avoid answering machines, thereby maximizing your agents' time by connecting them to live customers only. Enabling the 'Leave Message' option saves your agents' valuable time that would otherwise be wasted leaving messages on answering machines. Instead, DCDIAL will leave a pre-recorded message on the voicemail of any answering machine detected.

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