Integrating Your Cloud Call Center Is A Must!

Rapidly reduce call handle times, increase agent productivity, improve customer satisfaction, and increase conversions. Digital Compass thoughtfully designed DCDial’s CRM integration solutions as an intuitive interface that automates CTI screen pops, caller identification, routing, caller history and data, displays, and more!

Leading Cloud APIs

Zendesk

Salesforce

Oracle Cloud

NetSuite

Microsoft

Custom CRM

Zendesk

Zendesk helpdesk customers generate an impressive 86% customer service satisfaction rate. To optimize your call center, you must select CRM software integrated to support your success.


Salesforce

Salesforce is designed to increase conversions by 32%, sales by 27%, customer satisfaction by 34%, and deployment by 56% or more, but you will achieve none of these perks if not properly integrated with your CRM

Salesforce

Salesforce is designed to increase conversions by 32%, sales by 27%, customer satisfaction by 34%, and deployment by 56% or more, but you will achieve none of these perks if not properly integrated with your CRM


Oracle Cloud

Designed with multichannel call centers in mind, Oracle Cloud simplifies workflow and provides flexible service solutions. Integrate with your DCDial CRM solutions to optimize your contact center.


NetSuite

As one of the top ERP systems in the world, NetSuite provides you with a customer service platform that allows you to manage all aspects of your business. Integrate with your contact center CRM for a single solution to all your business needs

NetSuite

As one of the top ERP systems in the world, NetSuite provides you with a customer service platform that allows you to manage all aspects of your business. Integrate with your contact center CRM for a single solution to all your business needs


Custom CRM

DCDial’s goal is to meet all your call center software needs, which is why we support integration for custom and proprietary CRMs and Cloud APIs.


Microsoft Dynamics

Microsoft delivers a roadmap for success within an intuitive interface. Minimize agent training with a familiar CRM solution and impress your callers with seamless communication.

Microsoft Dynamics

Microsoft delivers a roadmap for success within an intuitive interface. Minimize agent training with a familiar CRM solution and impress your callers with seamless communication.


Our Products

Interactive Voice Response

Voice Broadcast

Predictive Dialer

Text Messaging

Automatic Call Distribution

Computer Telephony Integration

Call Tracking

Power Dialer

Preview Dialer

Progressive Dialer