Predictive Dialer

Advanced algorithm uses real-time agent and client data to increase connect rates.connect rates.

Voice Broadcasting

Cost-effective scheduled or last-minute calls. Send thousands of calls in a matter of minutes.

Text Messaging

Convenient SMS messaging perfect for surveys, reminders, marketing, emergencies, and more.

Progressive Dialer

Rapidly double or triple outbound contact rates by managing call volumes in real-time.

Predictive Dialer and Automated Communications for Both Live and Virtual Call Centers!

Our predictive dialer boosts outbound call volume by 300%. Weed out the wait time, and achieve high-touch customer service. No more waiting while the phone is ringing, or trying to connect to a busy signal. Your agents can save even more time by leaving an electronic voicemail.

Outperform your competition by 20% or more! Digital Compass worked diligently to design DCDial’s smart outbound call center technology. Our signature solutions are automated and integrated to empower your CSAs to succeed. Our intuitive and adaptive user-dashboard supports the agent workflow. It serves both internal and external customers, by simplifying the resources and data your agents require—and engaging your customers in timely and meaningful ways.

What does it mean to truly engage with your customers? At DCDial, we believe it means to provide your customers with timely and relevant reminders, surveys, and marketing. We empower you and your team to do just that with our integrated technology

Features

Automated Predictive Dialer

Rapid Response Power Dialer

Comprehensive Preview Dialer

Progressive Dialer

TCPA Compliance

Real-Time Analytics and Reporting

Modern and Intuitive Agent Dashboard

Automated Marketing/Contact List Management

Cloud-Based API

Integrated with Voice Broadcasting/Text/Email

Built-in Quality Controls

For At-Home or On-Site Agents

Fully Integrated with CRM

Endless Customizable Features

View Client Order/Contact History


Reduce labor spending with automated text, voice, or email appointment reminders.
gent-free multichannel consumer satisfaction surveys save you time and money.
Optimize performance rates for sales and promotions with automated outbound marketing.
Eliminate agent error with 100% TCPA compliance.

Here’s What DCDial’s Satisfied Customers Have to Say

Our intelligent auto dialer enabled truly proactive outreach and tripled our contact rates.

Intel Partner

Our Products

Interactive Voice Response

Voice Broadcast

Predictive Dialer

Text Messaging

Automatic Call Distribution

Computer Telephony Integration

Call Tracking

Power Dialer

Preview Dialer

Progressive Dialer