Double Or Triple Calls-Per-Hour

Weed out busy signals, answering machines, fax machines, disconnected numbers—and double or triple live calls per hour.

Target Your Callers

No more calling your lists from top to bottom. Optimize your contacts to coincide with your current marketing campaigns, promotions, and automated outbound triggers.

Eliminate Manual Dialing

With DCDial’s smart call center solutions, all your agents need is a computer, Internet connection and headset—our software and thoughtfully designed user-interface support the agent workflow, optimizing multiple business outcomes.

Provide Your Customer Service Agents with The Technology They Require!

Before Progressive Dialer

40 minutes wasted each hour connecting to dead ends.

After Progressive Dialer

50 to 60 minutes per hour connected to live callers.

DCDial partnered with software innovators Digital Compass, with the goal of transforming contact centers of all sizes into productivity power houses.

Perfect for small local call centers, multi-center nationwide call centers, and at-home agents.

Advanced algorithm takes a proactive approach, designed to boost connect rates.

Boost connect rates, and boost conversions, productivity call volumes, and KPIs!

Empower Your Agents To Meet Or Exceed Their Performance Goals!

Eliminated dead ends, busy signals, answering machines, disconnected numbers.
Triple live connections, without increasing your workforce or labor line.
Minimize abandoned calls with advanced
automated dialer.
Double or triple calls-per-hour, taking sales and conversions to new heights.

Integrate Your Sales Center With Our Flexible Dialing Options

Boost conversion rates by 10% or more, with automated caller preview

Empower your agents to succeed, by providing in-depth caller data.

Truly engage your contacts, by personalizing scripts and sales approach.

Dial designated lists which coincide with your current promotions and marketing campaigns.

Features

Integrate with CRM and sales tools
Automated analytics and sales reports
Eliminates connections to busy signals, answering machines, fax machines, and disconnected numbers
Optimize by integrating Progressive, Power, Predictive, and Preview dialing modes
Optimize by integrating Progressive, Power, Predictive, and Preview dialing modes
Advanced algorithm eliminates abandoned calls by dialing only when an agent is ready to respond.
Perfect for at-home, single
Eliminates manual dialing
In-depth reporting allows you to analyze agent productivity, business outcomes, and essential KPIs

Our Products

Interactive Voice Response

Voice Broadcast

Predictive Dialer

Text Messaging

Automatic Call Distribution

Computer Telephony Integration

Call Tracking

Power Dialer

Preview Dialer

Progressive Dialer